NA✽PRAWDE® Burch Stylist Zip Leather Continental Purse - Brown

Product Information & California Notice

The products are carefully inspected and quality-checked in Oregon, USA, using select materials sourced from trusted global markets.

⚠️ California Proposition 65 Warning:

Some materials used in NA*PRAWDE® products, including certain types of synthetic leather (PU), metal hardware, dyes, or coatings, may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

Store in a cool, dry place. Avoid moisture, perfumes, or direct sunlight to maintain quality.

Returns & Policy:

Please refer to our store policy for return and warranty information.

NAPRAWDE, LLC

Oregon, USA.

Website: www.naprawde.store 

Email: info@na-prawde.com

• Returns & Exchanges

  We appreciate your trust in NA*PRAWDE®. Our team takes great care to ensure every order meets our quality standards. If your item isn’t quite what you expected, we’re here to help. Please see our Refund Policy below for more information.

  1. Eligibility for Refunds

  To qualify for a refund:

• Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
• The return request must be submitted within 14 days of delivery.
• Proof of purchase (order confirmation or receipt) is required.

• Items that show signs of wear, damage, or alteration after delivery cannot be refunded or exchanged.

   

  2. Non-Refundable Items

  For hygiene and safety reasons, the following items are non-refundable and non-returnable:

• Accessories (such as hairpins, jewelry, or personal wear items)
• Clearance or sale items
• Gift cards or promotional items
• Customized or special-order products

• 3. Return Process

• Submit a Return Request through our website, including your order number and reason for return.
• Ship the item(s) back to the original shipping address provided with your order.
• Include your return tracking number when submitting your request online.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Please do not send items back without prior authorization — unauthorized returns may not be accepted.

   

  4. Return Shipping Costs

• Customers are responsible for all return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item).
• We recommend using a trackable shipping service and keeping your shipping receipt as proof of return.
• NA*PRAWDE® is not responsible for lost or damaged return shipments.

 

• 5. Refund Processing

• Approved refunds will be issued to your original payment method.
• Please allow 5–10 business days after approval for your refund to appear, depending on your bank or payment provider.
• Shipping fees and handling costs are non-refundable.
• Please contact us within 3 days of delivery with clear photos of the issue.
• We will evaluate and, if approved, issue a replacement or refund at no additional cost.
• Damage caused by misuse, improper care, or normal wear and tear will not qualify for a refund.

•  

  7. Cancellations & Order Changes

  Once an order has been processed, we cannot guarantee changes or cancellations.

  Please double-check your order details (items, size, address) before checkout.

   

  8. Policy Agreement

  By placing an order with NA*PRAWDE®, you agree to this Refund Policy and our Terms & Conditions.

  We reserve the right to update or modify this policy at any time without prior notice. The latest version will always be posted on our website.

   

  Additional:

       By placing this order, you agree to NA*PRAWDE®’s Shipping & Return Policy and Refund Policy.

• Keep digital proof (photos or video) of every order packed before shipping — great for evidence if a dispute occurs.
• Always use tracking numbers for all shipments.

 

• 6. Defective or Damaged Items

  If you receive a damaged or defective item:

  Purchases made via PayPal or other third-party payment processors may be returned by mail for a refund to the original account or to a NA*PRAWDE® store for store credit.

   

  Purchases can be returned by mail or to a NA*PRAWDE® store and must be in new or unused condition.

   

  We're sorry, but customized items cannot be returned or exchanged. This includes NA*PRAWDE® Create or special items or cut-to-site belts. If you're not satisfied with your customized NA*PRAWDE® Create pieces. 

   

  Returns By Mail (U.S.)

  Fill out the return form included in your order and include it in your package. Attach the prepaid UPS label included with your order to your shipping box and drop the box at a UPS/USPS location. Your return or exchange will be processed within 5-14 days of receipt. (The timing of when it will post to your account will vary depending on your bank) 

  Returns by Mail original address. 

  Fill out the return form included in your order and include it in your package. Return your order via an insured, traceable shipping service such as UPS, USPS, FedEx, or DHL.  Make the label out to: 

  NA*PRAWDE® Returns to original address. 

  Customers are responsible for return postage.

  • Purchases with a receipt or online invoice: A refund will be issued in the original form of payment.
  • Purchase without a receipt or online invoice: A refund will be issued in the form of NA*PRAWDE® store credit at the lowest price of the items offered within the last 30 days.

  Price Adjustments

  If a full-priced item has been marked down within 7 days of your purchase, you may bring it to the NA*PRAWDE® retail store along with your receipt or call us at  for a price adjustment. Please note that there will be no price adjustments given for sale items that are further discounted. 

  For more information please click here.

1. Shipping Policy

Shipping Availability

We currently ship within the United States only. International shipping is not available at this time.

Shipping Fees

    • Orders under $300 (USD): Shipping costs are calculated at checkout and charged to the customer (Standard Shipping).

    • Orders $300 and above (USD): Qualify for free standard shipping within the United States.

Shipping rates and promotions are subject to change without notice.

Processing & Delivery Time

    • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

    • Delivery typically takes 1–7 business days, depending on your location and the shipping method selected.

    • During high-volume seasons or holidays, processing times may be slightly extended.

Order Tracking

Once your order has shipped, you will receive an email confirmation with tracking details.

Please allow up to 24 hours for tracking updates to appear after shipment.

Address Accuracy

Please ensure your shipping address and contact information are correct before completing checkout.

We are not responsible for packages lost or delayed due to incorrect, incomplete, or outdated addresses provided by the customer.

If you notice an error after placing your order, please contact us within 12 hours so we can attempt to correct it before shipment.

Pre-Orders or Backorders

If your order includes a pre-order or backordered item, the entire order will ship once all items are available, unless otherwise noted.

Delivery Issues

Once a package is marked “Delivered” by the carrier, NA*PRAWDE® is not responsible for lost, stolen, or misplaced packages.

For stolen or missing packages, please contact your local carrier office directly and provide your tracking number.

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2. Return & Exchange Policy

We want you to love your purchase! If you’re not completely satisfied, we accept returns that meet the criteria below.

Eligibility

    • Items must be unused, unworn, unwashed, and returned in their original condition and packaging (including tags, dust bags, and boxes).

    • Returns must be initiated within 14 days of delivery.

    • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

    • Clearance, promotional, or sale items

    • Customized or personalized products

    • Gift cards and digital products

Return Process

1. Submit a return request through our website or contact our customer service team.

2. Once approved, ship the item back to the return address provided.

3. Include your return tracking number and order details in the package.

4. Once your return is received and inspected, you will receive an email confirmation regarding the approval or rejection of your return.

Return Shipping Costs

Customers are responsible for all return shipping fees unless the return is due to an error on our part (e.g., defective or incorrect item).

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Refunds

    • Approved refunds will be issued to your original payment method.

    • Please allow 5–14 business days for your bank or credit card issuer to complete the transaction.

    • Shipping charges are non-refundable unless the return is due to our error.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3 days of delivery with photos and your order number. We’ll be happy to resolve the issue through a replacement, repair, or refund, depending on availability.

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3. Additional Terms

    • We are not responsible for shipping delays caused by carriers, weather conditions, customs, or circumstances beyond our control.

    • All orders are quality-checked and securely packaged before shipment.

    • Once your order has been processed, we cannot modify, combine, or cancel it.

    • By placing an order on our website, you agree to all terms and conditions stated in this Shipping & Return Policy. 

             • Please note that items in your order may be shipped separately.

⸻

Contact Us

If you have any questions or concerns regarding shipping or returns, please contact our Customer Service team at: 

📧 info@na-prawde.com

      www.naprawde.store 

Standard Shipping	* Orders under $300: $20  * Order over $300: Free shipping - Standard Shipping
Shipping Fees	Free on orders over $ 300.
Estimated Delivery Time	Within 5-7 business days Customized or special items require an additional 20 -30 days to ship.
Exceptions	Python cannot ship to California
Other Fees	Sale and service tax where applicable

 

Express Shipping
Shipping Fees	* Orders under $300: $ 25 - $ 30  * Order over $300: Free shipping - Standard Shipping
Estimated Delivery Time	Within 2-3 business days
Exceptions	Not available on customized or special items.
Other Fees	Sale and service tax Where the applicable

Overnight Shipping.	Not Avilable yet
Shipping Fees	* Orders under $300 : $20 - Standard Shipping USPS and customer response.  * Order $ 300 or over, Free shipping  - Standard shipping USPS
Estimated Delivery Time	Next business day for orders placed  1 pm EST. All orders are placed after 1 p.m. EST. will leave our warehouse the following business day.
Exceptions	Overnight shipping is not eligible on: Saturday - Sunday (Weekend) / Holiday
Other Fees	Sales and service tax Where the applicable

 

Caution:

    •    Keep away from children — small parts may present a choking hazard.

    •    Avoid wearing during swimming, showering, or sleeping to preserve quality.

    •    Handle with care — excessive pressure may deform or break delicate designs.

Product Information

          All products are carefully inspected and quality-checked in Oregon, USA, using select materials thoughtfully sourced from trusted global markets.

Your NA*PRAWDE® purse or bag is designed with attention to quality and craftsmanship. Proper care will help preserve its beauty and extend its life. Please follow these care tips based on the material of your item.

 

1. Genuine Leather

Wearing: 

Handle with clean hands to prevent oil or dirt transfer. Avoid exposure to direct sunlight, rain, or excessive moisture to prevent color fading and surface damage. Keep away from sharp objects and rough surfaces that can scratch the leather.

Storing: 

Store in a cool, dry place when not in use. Fill the bag with soft tissue paper or fabric to help maintain its shape. Place it in a dust bag or breathable cotton cover — never in plastic, which can trap moisture.

Cleaning:

Wipe gently with a soft, dry or slightly damp cloth. Use a leather conditioner occasionally to keep it supple and shiny. Avoid alcohol-based or harsh cleaning products.

2. PU Leather Wearing:

3. Fabric / Polyester

Wearing:

 Avoid placing your bag on dirty or wet surfaces. Keep away from rough textures that could cause pilling or snags.

Storing: 

Store in a dry place, and make sure the bag is completely dry before storing. Stuff with tissue paper to maintain its shape. Use a protective dust cover if possible.

Cleaning: 

Use a soft brush or lint roller to remove surface dust. For spot cleaning, use a mild detergent and water on a soft cloth or sponge. Air dry naturally — do not tumble dry or use direct heat.

Additional Care Tips 

Always check the product label for specific material instructions. Avoid overloading your bag to maintain its structure and durability. Regular gentle cleaning keeps your purse looking fresh and beautiful.

Avoid prolonged exposure to sunlight or high temperatures, which can cause cracking or fading. Prevent contact with oils, perfumes, or colored materials that may transfer stains. Storing: Keep in a cool, ventilated area, away from direct sunlight or heat sources. Use tissue or bubble wrap inside to help keep its shape. Store upright or flat in a dust bag when not in use. Cleaning: Wipe the surface with a soft damp cloth to remove dust or light stains. For tougher spots, use a mild soap solution and then wipe dry. Do not use chemical cleaners or bleach, as they can damage the finish.