LEGAL NOTICES
Because We Care
At NA*PRAWDE®, we strive to provide our customers with a fair, rewarding, and enjoyable shopping experience. We believe that honesty and transparency are key to building long-lasting relationships with our customers. Please take a moment to review our store policies below, and don't hesitate to contact us if you have any questions or concerns.
Customer Privacy
NA*PRAWDE®, our physical policy, effective as of January 01, 2020, outlines our commitment to protecting the personal information of our customers. We only collect information that is necessary to complete transactions, and any information collected will only be used for that specific purpose. We will never sell or distribute your information to third parties unless required by law. We take all reasonable measures to ensure the security of your information, including implementing physical, electronic, and procedural safeguards.
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What is covered by this privacy policy and what other policies apply to you?
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Who collects and uses your personal information?
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Why do we collect your personal information?
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What personal information do we collect?
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When do we collect your personal information?
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How do we collect your information?
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Who are our third-party sources?
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Should you always share your personal information with us?
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How do we protect your personal information?
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For how long do we keep your personal information?
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Where do we store your personal information?
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With whom do we share your personal information?
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Do we sell your personal information?
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How do we address the privacy of children?
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What are your rights regarding your personal information?
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Do we use cookies or other online advertising technologies?
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Can the privacy policy change?
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How can you contact us?
1. What is covered by this privacy policy and do other policies apply to you?
Your privacy is important to us, which is why we have a comprehensive privacy policy in place. This policy covers all instances where we may access, collect, use, disclose, or transfer your personal information in both paper and electronic forms. In some cases, this policy may apply to you if you use certain products or services. We also occasionally work with approved partners who may use your personal information on our behalf. Our priority is ensuring the security and confidentiality of your personal information, and we are committed to meeting and exceeding all applicable privacy laws and regulations.
2. Who collects and uses your personal information?
In order to provide you with the highest quality service, we may share your personal information with approved partners or third-party members who are bound by strict confidentiality agreements and specific contractual terms on data protection. Our approved partners and third-party members are also obligated to implement appropriate security measures to protect personal data in their possession.
We want you to feel completely secure in using our services, so we take all necessary steps to ensure the safety and privacy of your personal information. We only use your information to improve your experience and never share it without your express consent. Please refer to our privacy policy for more information on how we collect, use, and protect your personal data.
3. Why do we collect your personal information?
NA*PRAWDE® will collect, hold, use, and disclose your personal information for the purposes described in this section. The processing of your personal information will comply with your privacy legislation and rely on the legal bases set out in this section.
If you would like more information on the purposes and legal bases. You can contact us at info@na-prawde.com or see as How can you contact us.
* To provide you with the products and services you have purchased or otherwise requested we will use your personal information to manage our relationship with you and to perform our obligations under the contract you conclude with us when you purchase or otherwise request products or services from us. This can cover various activities such as internal accounting, processing your payment or delivery.
* To manage your NA*PRAWDE® profile. Once you have requested us to create your NA*PRAWDE® profile, your personal information will be linked to this profile, where we will keep all the information we have on you. This could include personal information we obtain directly from you as well as from other sources in accordance with applicable legislation. The information in your NA*PRAWDE® profile is crucial to provide you with the NA*PRAWDE® personalized and tailored experience, and thus it needs to be kept up to date for the best experience.
* To provide you with tailored customer service and assistance. You should have the same unified experience no matter how we communicate. Whether this happens in our stores, on our website, by chat, by phone, or by video, and whether you contact us or we contact you, we want to provide you with relevant and tailored customer service.
* For this purview you have the NA*PRAWDE® experience, we will collect, store, process, use, disclose, and transfer your personal information to be able to identify you. This will allow us to provide you with the tailored assistance you are asking for or to share relevant information with you. In addition, When you contact us, we may retain the personal information you share with us to always provide you with such a customized and personalized experience. This could happen if you are an existing or potential customer. Your personal information will be linked to your NA*PRAWDE profile. If you have reworded us to create one, or a potential customer profile.
To provide you with a smooth and enjoyable customer experience, know you better to provide you with tailored answers, and improve the quality and security of our services, we may rely on your consent, proceed in accordance with our contract with you, or take all reasonable steps to enter into a contract with you, or rely on our legitimate interest to improve our services.
* To enable you to receive relevant information and tailored marketing content. You will receive information and updates about us either at your request (with your prior consent where required by law) or when we are authorized by law to send you such information and update you directly. Such communication can be global or local and may include updates about our products and services, invitations to events, offers, surveys, etc.
Our communication will be customized and specifically designed to be of interest to you and will be updated with any new personal information linked to your NA*PRAWDE® profile. We will thus use your personal information to send you tailored communications or other customized advertisements or marketing campaigns. This use of your information includes some profiling activity.
If you are a resident of the United States or Guam, please also see specific information on text and instant messages for residents of The United States or Guam residents for more information about how and when we may use your phone number to send you messages.
* To conduct our business securely and protect our activities. To deliver our contract properly or comply with some of our legal obligations, we will implement fraud prevention and detection measures. Such measures will allow us to adequately perform our contract with you and/or protect our legitimate interests in defending ourselves against fraud.
* To assess and better understand our business. To make our activities, perform our obligations under our contract with you, and comply with our legal obligations, we may need to access and use some legal purposes, or business-related analytics and market research activities.
For example, this could occur when we use the invoices we have issued in relation to your purchases for compliance or accountability purposes, or when we analyze personal information to understand the characteristics of our customers (what is the gender proposition, the average age, etc.).
In certain limited circumstances, Such activity may be based on our legitimate interest when related.
* To optimize and manage our website and other means of communication. We may take cartoon measures involving the use of your personal information to administer, optimize, and improve our means of digital or physical communications such as our website or -face-to-face interaction in our stores. The use of your personal information will allow us to perform our contractual obligations or improve our services in accordance with our legitimate interests. Of course, when we use cookies or other online advertising technologies, your prior consent will always be required.
4. What personal information do we collect?
When you interact with us or our approved partners, you may provide us with the following categories of personal information( that may include sensitive information in accordance with applicable legislation).
4.1. Identifiers & NA*PRAWDE® profile information
This set of personal information enables us to identify you. Manage your NA*PRAWDE® profile, provide you with customer service and assistance, and, in some cases, contact you, including by sending you relevant information and tailored Marketing content on the grounds of the legal base set out in this privacy policy.
4.2. Transaction information and commercial information (Including Audio)
This set of personal information enable us to provide you with the products and service you have requested manage your NA*PRAWDE® profile, provide you with relevant customer service and assistance, secure our communications, and manage and better understand our business.
4.3. Personal life information and inference
This set of personal information enables us to always offer you the optimum service by understanding you better. we use it to manage your NA*PRAWDE® profile, assistance, and also, in certain circumstances, to contact updates and tailored marketing content.
4.4. User-generated content
This set of personal information enables you to provide us with personal information relating to you or to third parties. In certain circumstances, it enables us to contact you.
4.5. Technical, election and localization information
This set of personal information enables better delivery of the service you expect from us.
It could include personal related to your interactions with us and allow us to manage your NA*PRAWDE® profile, provide relevant customer service and tailored marketing content, establish communications and conduct our business securely, assess and better understand our business, and optimize and manage our website and other means of communication.
4.6. Additional information for Californian residents
* Characteristics of classes protected under federal or California law.
* Categories of information collected over the past 12 months.
Please note that the categories mentioned in this section What personal information do we collect? also represent the categories of personal information that we have collected over the past 12 months.
5. When do we collect your personal information?
When you interact with us, either online or in person, you may share your personal information when us.
5.1. You buy a product or subscribe to a service;
5.2. You create a NA*PRAWDE® profile, join our loyal scheme, participate in content, join a reward program, or link your social media account to your NA*PRAWDE® profile;
5.3. You subscribe to our newsletter;
5.4. You interact with us or seek advice and share personal information through our website, our social media pages, our sales associates in a store, at a trade show, at events, or through our customer services;
5.5. You use your device to browse activity across different websites;
5.6. A personal shopper or any other agent acting on your behalf interacts with us, in particular, to buy a product or subscribe to a service for you.
5.7. Your information is shared with us by our approved partners, with your prior consent where required.
6. How do we collect your personal information?
We mainly obtain information directly from you and process it by automated means when you interact with us. When you interact with us, either online or in person, we collect your personal information through.
6.1. Our sales associates (In stores) or our customer services ( For example phone or chat) when you share personal information with us;
6.2. Our website or our applications, whether you are in registration processes or forms. We may also use cookies or other online advertising technologies for this purpose;
6.3. Any means we make available to you - for example, when you buy a product, we may collect certain personal information relating to your payment such as the purchase price and date and product reference ( We do not keep any of your personal banking information for longer than necessary to complete the transaction);
6.4. Form third-party sources such as social media.
7. Who are our third-parti sources?
We mainly obtain information directly from you. From time to time, we may also obtain information on you from third-party sources.
We will only gather such information when the third parties either have obtained your consent or are otherwise legally allowed to share such information. In certain limited circumstances, some third parties may be required to disclose your personal information to us.
For more information on our sharing of information with these third-party sources, please refer to the section With whom do we share your personal information?
8. Should you always share your personal information with us?
You may not always be required to provide us with the personal information that we are asking you for. Any personal information that is required is clearly marked as mandatory.
When you do not wish to share certain personal information, you may simply not provide it to us, or opt-out of the processing of your personal information when this option is offered to you.
However, if you choose not to provide certain personal information, you may not be able to benefit from some of our services for which the provision of such personal information is necessary.
We may ask you to provide us with personal information to meet certain legal requirements. In such cases, we will notify you in due time and advise you as to whether your personal information is mandatory or not ( As well as of the possible consequences if you do not provide your personal information).
9. How do we protect your personal information?
We, NA*PRAWDE® , are strongly committed to keeping your personal information safe.
To do so, we design our services with your safety in mind. Within our group, we have dedicated teams managing and Ensuring the security and privacy of your personal information. We have adopted specific technical and organizational security measures to protect personal information against accidental or unlawful destruction and accidental loss. alteration, unauthorized disclosure, or access.
For Example, whenever personal information is passed between your device and our servers, we ensure that it is encrypted using a secure sockets layer ("SSL") and or other security method. We implement hypertext transfer protocol over a secure socket layer ("HTTPS") in order to protect your connection to our website. All your personal information is stored on secured servers.
We have also established a specialized personal information security management system. For example, we strictly control the scope of authorization of our employees who have access to the personal information that we collect and process. We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against any unauthorized access and use.
We conduct security and privacy protection training courses and tests on a regular basis to enhance our employees' awareness of the importance of protecting personal information. We take commercially reasonable steps to make sure that our business partners and third-party service providers are able to protect your personal information. Our employees and those of our business partners and third-party service providers who have access to your personal information are subject to enforceable contractual confidentiality and specific contractual privacy provisions.
In the event of a security incident resulting in any breach of personal information, as qualified by law, we have an emergency response plan in place to prevent the expansion of such security incidents. In addition, we will report such personal information beach to the relevant supervisory authority as required by applicable law, and inform you via an appropriate channel as and where required by applicable law.
Please also note date in order to keep your personal information secure, we may from time to time, have reset your password.
However, you should be aware that no service can be completely secure, and you play a key role in keeping your personal information safe. For the best possible protection of your personal information outside the limits of our control, your devices should be protected (E.G. by updated antivirus software) and your internet service providers should take appropriate measures for the security of personal information transmission over the network (E.G. with firewalls and anti-spam filtering). you accept the inherent security implication of interacting over the internet and will not hold us or our partners responsible for any security incident or breach of personal information unless it is due to our negligence.
If you have any concerns that your personal information has been put at risk, for example, if someone could have found your password, please contact us as soon as possible.
10. For how long do we keep your personal information?
Our general approach is to retain your personal information only for as long as it is needed.
10.1. When you have a NA*PRAWDE® profile, a potential customer profile, or our newsletters, we generally retain your personal information for 5 years from the last interaction you initiated with us.
10.2. When you interact with our customer services, we generally retain the recordings of the calls for 45 days (unless a longer retention period is required by law), and the other personal information you have shared with us (including personal information shared by mail, chat or text message or when our interaction is transcribed) for 5 years from the last interaction you initiated with us.
10.3. when we use cookies or other online advertising technologies, your consent shall only be valid for a maximum period of 13 months.
We may retain personal information for a shorter or longer time, for instance, when we are obliged to do so in accordance with relevant legal, tax, and accounting requirements.
Additional information for international residents:
We may retain certain personal information in accordance with the following legal requirements:
* Records on contracts and withdrawal of subscriptions: 5 years ( As required under the Act on consumer protection in Electronic Commerce transactions)
* Records on consumer complaints and processing of disputes: 3 years ( As required under the Act on Consumer Protection in Electronic Commerce transactions)
* Records of long-ins: 3 months ( As required under the protection of Communications Secrets Act).
11. Where do we store your personal information?
We operate globally and may transfer your personal information to other our systems or to approved partners in locations around the world. We want you to have the best service and customer experience, whether online or in person all over the world. For this purpose, we may have to share your personal information outside the country where you first shared it with us. When we do so, it will always be for the purposes described in this privacy policy and where we are satisfied with the levels of protection and security implemented in compliance with applicable privacy registration. This sharing of your personal information is necessary to enable us to perform the request, prior to entering into a contract, in order to offer you a goal customer experience.
In most cases, the personal information we collect from you will be stored in servers located in our system, However, this may vary depending on the country in which the information is collected or applicable legislation. For more information about the location where your personal information is stored, you can contact us at info@na-prawde.com (Or see How can you contact us?)
We want to ensure that your personal information is always safely used and available to you, wherever you want to access it and for whatever reason you wish to use it.
12. With whom do we share your personal information?
We may share and disclose your personal information for business purposes with the categories of recipients listed below. We may also receive personal information about you from some of them as our third-party sources. If you would like more information about the sharing of your personal information, including the list of recipients, please contact our privacy team and data protection officer at info@na-prawde.com ( Or see How can you contact us?)
12.1. Approved partners acting as service providers
To use your personal information, we rely on approved partners. All approved partners are bound by an obligation to implement appropriate security measures to protect personal data in their possession, and bound by a strict confidentiality agreement and specific contractual provision on " HOW" and "When" they are allowed to collect and use your personal information. Your personal information may be accessible to the following authorized personnel on a need-to-know basis:
* Other affiliates of our group
* Retailers, resellers, delivery providers, fulfillment companies and transaction partners
* Marketing service, advertising providers, communication (Email, SMS, MMS) providers and social networks
* IT service providers
* Audit, law firms and similar corporate professional service providers, data analysis providers.
12.2. Approved partners acting also on their own account
To use some of your personal information ( See " Why we collect your personal information?"), we rely on approved partners. Certain approved partners may be able to determine " Why" and "How" your personal information is used.
* Franchisees and licensees
* Disclosure of transaction details to our partners. In accordance with their policy.
* Certain social media such as Facebook page insight, in accordance with Facebook page insights data policy.
12.3. Actual or potential buyers as part of a business transfer
We may disclose your personal information to an actual or a potential buyer ( And its agents and advisers) In relation to any actual or proposed divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding in compliance with applicable law and regulations. Where this is required, we will take steps to minimize any data chat is shared.
12.4. Law enforcement bodies, regulatory bodies, government agencies, courts, and lawyers to comply with laws and defend our rights and interests
We may disclose your personal information to any competent law enforcement body, regulatory body, government agency, court, or other third party where we believe disclosure is (I)
required as a matter of applicable law or regulation, (II) Necessary to protect your interests or those of any other person, and on the legal basis set out in this privacy policy. Where this is required, we will take steps to minimize any data that is shared.
12.5. You request or for our legitimate interest or compliance with law and regulations
We may disclose your personal information to any other person: With your consent; where we have an overriding legitimate interest ( On balance with your interests) to do so; or where we have a legal or regulatory obligation to do so.
13. Do we sell your personal information?
We do not sell your personal information and have not done so in the past 12 months.
We may allow selected third parties (Such as approved advertising partners) to collect your personal information via automated technologies on our websites (See " Do we use cookies or other online advertising technologies?") in an effort to provide you with content and advertisements that may be of interest to you and on the legal base set out in this privacy policy.
If you are a Californian resident, you also have the right to opt out of such disclosure of your information for online interest-based advertising purposes.
Californian residents' rights are further described in the section: " Information for Californian residents" under the provision attached to the following question: " What are my rights regarding my personal information?"
14. How do we address the privacy of Children?
Protecting the safety and privacy of children is very important to us.
By creating your NA*PRAWDE® profile, registering through any means, or placing an order, you confirm that you have reached the age of consent in your country of residence ( or if you are under the age of consent, that your parent(s) or legal guardian(s) also agree(s) to such registration or order the law of your country of residence).
If we become aware (Including through a request from your parent(s) or legal guardian(s) that we have inadvertently received personal information in contradiction to the above, we'll delete such personal information from our records.
15. What are you rights regarding your personal information?
Subject to your application privacy legislation, you may be entitled to one or more of the following rights and exercise them on your own or via a legal representative acting on your behalf. We NA*PRAWDE®, are committed to protecting your rights and allowing you to exercise them. You will never be discriminated against when you exercise your right in good faith under any applicable privacy law.
If you need any further information regarding your rights, how to exercise any of your rights, or if you have any complaints or questions regarding our privacy practices, please contact our privacy team and data protection officer at info@na-prawde.com or by completing the form available here (Or see How can you contact us?).
15.1. Right of access, rectification and erasure
Under certain circumstances, you may have the right to request access to and obtain a copy of any of your personal information that we may hold. Such right of access also includes the right to receive information in particular about the purposes of the processing, the categories of personal information concerned, the categories of recipients to whom your information may be disclosed, and the envisaged period for the retention of your information.
You may also request the correction of any inaccurate personal information relating to you and to request the delete most of this personal information yourself online, or by contacting our customer services, customerservice@na-prawde.com or by emailing our privacy team and data protection officer at info@na-prowde.com or by completing the form available here ( or see How can you contact us?).
Specifically, subject to your applicable privacy legislation, your right of access may include:
* The right to request whether and how your personal information is processed and whether it has been shared with a third party in the preceding 12 months, in particular if you are an Aruban resident.
*The right to obtain confirmation that we process personal information about you, to request information about the public and private entities with whom we have shared your personal information, and to request information about the possibility of denying consent and the consequences of such denial, in particular, if you are a Brazilian resident.
* If we cannot satisfy your request for correction, the right to request that a statement of correction be attached to your information noting that a correction has been sought but not made, in particular if you are a resident of New Zealand.
The right to be informed of any disclosure of inaccurate personal information about you in particular if you are a resident of Qatar.
15.2 Right to withdraw consent
Where the processing of your personal information is based on your consent, you have the right to withdraw it at any time. For example, If you no longer wish to receive electronic marketing communication, you can change the setting in your NA*PRAWDE profile, use the " Unsubscribe" link provided in our emails, text the stop number in our text messages, or contact us directly and we will stop sending your communications. Please note that the withdrawal of your consent will not affect the lawfulness of processing based on your consent as carried out before such withdrawal.
If you are a resident of the United States or Guam, please also see specific information on text and instant messages for residents of The United States or Guam residents.
15.3. Right to personal information portability
Under certain conditions, you may have the right to receive personal information you have provided to us within a structured, commonly used, and machine-readable format, and also to require us to transmit it to another data controller where this is technically feasible.
15.4. Right to restriction of processing
Subject to privacy legislation applicable to you, you may have the right to restrict our processing of your personal information in particular where:
* You contest the accuracy of the personal information (until we have taken sufficient steps to correct or verify its accuracy);
* The processing is unlawful, but you do not want us to erase the personal information;
* we no longer need your personal information of the purposes of the processing, but you require such personal information to establish, exercise or defend legal claims; or
* You have objected to processing that has been justified on legitimate interest grounds, pending verification as to whether we have compelling legitimate grounds to continue processing where personal information is subject to restriction in this way, we will only process it with your consent or to establish, exercise or defend legal claims, in accordance with local legislation.
Specifically, subject to your applicable privacy legislation, your right to restriction of processing may include:
* The right to request the anonymization, blocking or deletion of any unnecessary or excessive personal information or personal information processes unlawful, in particular of you are a Brazilian resident.
* The right to request us to stop transferring your personal information to a third party, in particular if you are a Vietnamese resident.
15.5. Right to object to processing
Where we rely on legitimate interest to process personal information, you may have the right to object to that processing. In this case, we must stop using your personal information for that purpose unless we can either demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms or where we need to process the personal information in order to establish, exercise or defend legal claims. where we rely on legitimate in Teresa as a justification for processing, we believe that we can demonstrate such compelling legitimate grounds, but we will consider each case on an individual basis.
Where your personal information is processed for direct marketing purposes, you may also have the right to object to this at any time. This includes profiling to the extent that it is related to such direct marketing. For example, if you wish to object to receiving electronic marketing communications, you can change the setting in your NA*PRAWDE profile, use the stop number in our text messages, or contact us directly and we will stop sending you communications.
If you are a resident of the United States or Guam, please also see specific information on text and instant messages for residents of the United States or Guam residents.
15.6. Deceased personal right to privacy
To exercise your right on behalf of a deceased individual, you may be required to provide us with proof that you are an immediate family member or executor of the deceased person. Subject to applicable privacy laws, we may not be able to support your request. Please be informed that under certain laws (For example in France), you can define directives related to the storage, erasure, and communication of your personal information after your death.
15.7 Specific information on text and instant messages for residents of the United States or Guam resident
This section applies when you provide prior express consent to receive text messages from NA*PRAWDE, messages that you may receive from us may include one-time or recurring text or instant messages relating to our products, our services, our activities, or any other information that you have requested. At enrollment for recurring messaging programs, we will specify the approximate frequency of messages.
You may opt-out of receiving further messages by texting stop to the number indicated in our message, for help or for more information, you may contact us at info@na-prawde.com (or see How can you contact us?)
Messages are subject to the terms and conditions of your mobile carrier. Standard message and data rates may apply. Marketing and non-marketing text and instant messages may be sent to your mobile number using an automatic dialing system.
We cannot guarantee the timing or receipt of the messages, as this may be affected by forces outside of our control. In the event that a message is delayed, or not received, we are not responsible for any related impacts.
You agree to provide us with a valid mobile number. If you change your mobile phone number, you agree to opt out of receipt of texts and instant messages prior to changing your mobile number.
15.8. Specific information for Californian residents
YOUR RIGHTS
If you are a Californian resident, subject to certain conditions and limitations, you may have the following rights with respect to personal information about you:
15.8.1. Right of access - You may be entitled to request that we disclose to your personal information we have collected about you, in the preceding 12 months, the categories of sources from which the information was collected, the purposes of collecting the information, the categories of third parties we have shared the information with, and the categories of personal information that have been shared with third parties for a business purpose.
15.8.2. Right of data portability - In some instances, you may have the right to receive the information about you in a portable and readily usable format.
15.8.3. Right to have personal data erased - Subject to certain conditions, you may be entitled to request that we delete personal information about you. We will not delete personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information by law.
If you choose to exercise any of these rights, we will not discriminate against you on the basis of choosing to exercise your privacy rights. We may, however, charge a different rate or provide a different level of service to the extent permitted by law.
SALE OF YOUR PERSONAL INFORMATION
as set out in the section Do we sell your personal information? We do not sell your personal information nor have we done so in the past twelve months. We may allow selected third parties ( such as approved advertising partners) to collect your personal information via automated technologies on our websites in an effort to provide you with content and advertisements that may be of interest to you and on the legal basis set out in this privacy policy.
However, to the extent that transfers of your personal information to certain third parties may be interpreted as a "sale" under California privacy law, you have the right to opt out of that sale of your personal information. Please note that we will still share your information in ways that are not a "sale" such as with our service providers, for our own online advertising purposes.
For information about how to manage cookies and opt out of online interest-based advertising, please review your browser or see our section " Do we use cookies or other online advertising technologies? Your opt-out of interest-based advertising on your browser will be specific to the web browser or device you use at the time you exercise your opt-out rights; if you use multiple web browsers or devices, you will need to opt-out from each browser and device. Opting out of the use of your information for interest-based advertising purposes does not mean you will stop seeing ads, including interest-based ads.
If you are a Californian resident you also have the right to submit a shine the right request: You may have the right to request that we provide you with a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, as well as the identity of those third parties.
VERIFICATION OF YOUR REQUEST
Before providing you with the above right, we must be able to verify your identity. In order to verify your identity, you will need to submit information about yourself including, to the extent applicable, providing your account login credentials or other account information, answers to security questions, your name, government identification number we already have on file, date of birth, contact information, or other personal identifying information. We will match the information we have previously collected about you to verify your identity and your request. To the extent, you maintain an account as part of submitting your request. If we are unable to verify your identity as part of your request, we will not be able to satisfy your request. We are not obligated to collect additional information in order to enable required to submit a verifiable request for deletion and then to confirm separately that you want personal information about you deleted.
HOW TO MAKE YOUR REQUEST
You may make one request per calendar year. In your request, please attest to the fact that you are a Californian resident and provide a current California address for your response. You may request this information in writing by contacting us at info@na-prawde.com by completing the form available here.
WHEN CAN YOU EXPECT TO HEAR FROM US
We will confirm receipt of your request within 10 business days and provide information about how we will process the request, including the verification process and expected response time. Please allow up to forty-five (45) days for a response, from the day the request is received. We may require an additional forty-five (45) calendar day extension.
"Additional information: to the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. this statement is available in alternative formats upon request. Please contact info@na-prawde.com to request this statement in an alternative format.
1. Right to lodge a complaint
You also have the right to lodge a complaint with your local supervisory authority if you consider that the processing of your personal information infringes applicable law.
If you are a resident of a member State of the European economic area, you may refer to the list of data protection authorities in the European economic area available here.
Under applicable legislation, you may have the right to bring complaints relating to the processing of your personal information before civil courts, in particular if you are a Chilean resident.
2. Modalities of response to your requests, additional information or assistance
If you need any further information regarding your rights or how to exercise any of your rights, or if you have any complaints or questions regarding our privacy practices, please contact our privacy team and data protection officer at info@na-prawde.com or by completing the form available here (or see How can you contact us?).
To help protect your privacy and maintain security, we will take steps and may require you to provide certain information to verify your identity before granting you access to your personal information or complying with your request.
Where permissible under applicable law, we reserve the right to charge a fee for instance if your request is manifestly unfounded or excessive, to cover the administrative costs incurred by your request. We will endeavor to respond to your request as soon as possible and in any case within the applicable timeframe.
16. Do we use cookies or other online advertising technologies?
We use cookies to personalize content and ads, provide social media features, and analyze our traffic data. We also share information on your use of our site with our social media, advertising, and analytics partners. You can read more about any of our purposes or the vendors that we use by clicking on cookies settings. This preference center is accessible at any time through the "cookie settings" button located on every page.
When you visit any website, it may store or retrieve information using your browser, mostly in the form of cookies. This information might be personal information about you, your preferences, or your divide and is mostly used to make the site work as you expect it to. the information does not usually directly identify you. but can give you a more personalized web experience. because we respect your right to privacy, you can choose not to allow some types of cookies.
At any time you have the option to accept or decline the use of cookies using the ON/OFF setting of the preference center, by clicking on the bottom below:
17. Can the privacy policy change?
We may occasionally make changes to this privacy policy, for example, to comply with new requirements imposed by applicable law or technical requirements. We will post the updated privacy policy on our website. We therefore encourage you to review this page every so often.
We may also notify you in case of material changes and where required by applicable law, we will seek your consent to those changes.
If we wish to process your personal information for a new purpose not described in this privacy policy, where necessary we will inform you and where required we will see your consent.
18. How can you contact us?
If you have any questions regarding our privacy practices or how we handle your information, please contact our privacy team and data protection officer by sending an email to info@na-prawde.com or by using the form available here.